Joe Dugan, general service manager of Foley Incorporated has announced two recent promotions within the construction service department. Pete Policastro has been promoted to construction service shop manager replacing Pete Foerst upon his retirement in late September. Felix Adrian has been promoted to construction service shop foreman, replacing Policastro.

As construction service shop manager, Policastro will be handling all day-to-day construction shop operations, reporting to Dugan. With more than 25 years of experience in Caterpillar Service, Policastro started his career in the Foley construction shop, advancing to an “A” rate technician within three years. He contributed to the growth of the company’s paving business as a Foley paving specialist and eventually became a lead man in the shop. For the past six years, Policastro has been working in the service department as the construction shop foreman.

“Pete’s performance has changed our customers’ perception of our service department. He is extremely customer-focused and a great asset as Foley strives to create customer experiences that create customers for life,” Dugan said.

Adrian has more than 12 years of service experience with Caterpillar equipment and on-highway Caterpillar engines. As construction service shop foreman, Adrian will be running all daily service operations in the main construction shop. Having started his career in the Foley lift division as a “D” rate technician, he reached level “A” rate technician in the CCE construction department within five years. In 2007 he became a service writer for the on-highway division and most recently has been holding the position of on-highway service foreman.

“Felix’s commitment to customer service goes above and beyond,” said Joe Dugan, “He will be a great fit within our construction service team, further strengthening our ability to deliver superior service to our customers.”

Both Policastro and Adrian have recently graduated from Caterpillar’s “Flagship Management Program” this year, providing them with even greater management skills and arming them with customer-driven solutions as they take on their new roles within the Foley service team.

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