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H.O. Penn Takes Its Customers Out to the Ball Game

As the Yankees and Oakland Athletics exchanged hits, Caterpillar and H.O. Penn Machinery played host to more than 60 of their largest customers interested in Equipment Management Solutions (EMSolution

Mon July 27, 2015 - Northeast Edition
Construction Equipment Guide

On Tuesday, July 7, H.O. Penn Machinery Co. Inc. held its Equipment Management Solutions technology event at Yankee Stadium.

Caterpillar’s Site Technology and Equipment Management Services (STEMS) group was on hand in the FedEx Banquet room prior to the game for a reception and special equipment management technology presentation. Afterwards, the group assembled in Suite 62 for a New York Yankees baseball game experience. As the Yankees and Oakland Athletics exchanged hits, Caterpillar and H.O. Penn Machinery played host to more than 60 of their largest customers interested in Equipment Management Solutions (EMSolutions).

According to H.O. Penn, EMSolutions enables Cat customers to leverage the technology built into today’s increasingly complex equipment. Using data from machines and easy-to-use analysis tools from Cat dealers, fleet managers can make well-informed and timely equipment management decisions that can help them control costs, improve operations, manage people and reduce risk.

Total attendance at the game topped off at 95 people and included high profile New York and Connecticut construction industry contractors. Among those in attendance were Tilcon, ECCO III and Network Infrastructure. Contractors from the Hudson Valley included E. Tetz & Sons, Boyce Excavating and BTM out of Poughkeepsie, N.Y. Connecticut customers included Canton Village Construction, Mizzy Construction and Milton C. Beebe. Other contractors included Kelco, Carlo Lizza and Sons and Yonkers Contracting. C.A.C. Industries, a Queens, N.Y., water and sewer contractor provided video testimonial for Cat EMSolutions offering.

Jim McMurray, C.A.C. equipment manager said about the technology: “Product Link has changed the way we work by enabling us to connect to a piece of equipment and see fault codes, fuel consumption, idle time and other data in real time. We also receive alerts via cellphone well before a technician is dispatched or receiving a call from the project superintendent … the equipment calls us first.”

On hand to support the event were Caterpillar EMSolutions Consultant Sandra Morales who kept customers engaged with her extensive knowledge of EMSolutions and the benefits it has to offer.

In addition, Caterpillar Harrisburg District Manager K.H. Lam, flanked by his field representatives Tina Allinder, Griffin Reome and Eric Williams, were on hand to lend their factory support.

Mike Hattar, product support sales and marketing manager of H.O. Penn said, “It was a pleasure hosting the event and planning a memorable experience for our customers. We were pleased with the turnout and look forward to partnering with those customers interested in taking their maintenance processes to the next level of technology enabled solutions.”

Matthew Hendry, EMSolutions specialist, responsible for advancing machine technology solutions for H.O. Penn Machinery, said, “We are at a point now where we can access very rich data meaningful for the construction industry. Having all of this information available to you to make better decisions both on the job and in the shop makes it an absolute game changer.”

According to the company, equipment management solutions can help fleet managers reduce the owning and operating costs of their equipment in many ways. For example, remote monitoring and reducing idle time reduces fuel burn. And timely equipment alerts let equipment managers catch small problems before they turn into expensive repairs.

Using EMSolutions, by tracking machine location, availability and idle time, managers will be able to quickly decide if fewer machines can be used to complete a job, according to the company. EMSolutions also can help fleet managers allocate equipment where it can be most useful, or show them where it pays to rent rather than own equipment according to the company.

For more information contact Matthew Hendry at 845/437-4021, or visit

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