Indian Fields Equipment has a lot on its plate.
The family-owned business offers commercial construction and landscaping services, demolition, excavation, concrete and snow removal work, as well as a landscape supply store — and it has little time or patience for machinery (or dealers) that don’t perform.
The Fuera Bush, N.Y.-based contractor believes it has found two companies that have never let it down — New Holland and Capital Tractor.
“It’s hard to find a dealership like Capital Tractor. I can’t say enough about how well Capital has treated us over the years,” said John Biers, who founded Indian Fields more than 25 years ago with his wife, Laurie. “If we want a new piece of equipment or an attachment, it is delivered right away. If anything, like a hose or a belt, is in need of repair, it’s one phone call and the technicians are there immediately to get us back up and running. That means everything in this business.”
Indian Fields — named for the street where the Bierses live — uses New Holland equipment on every job. The company’s fleet of New Holland equipment includes two LS170 skid steers, EH70 and EC160 excavators, LB115 backhoe loader and an LW190 wheel loader. The equipment is versatile and durable, noted Biers.
“John uses the [DC100] dozer for leveling and clearing land, and has even used it for logging,” said Laurie.
Biers uses an assortment of equipment for applications ranging from loading dump trucks to plowing snow. The variety of attachments adds to the versatility of the New Holland equipment, Biers added.
The Bierses particularly like the new C185 compact track loader, which, they said, has great stability when loading and is firm-footed on challenging surfaces.
“It’s easy to operate and powerful enough for a heavy load. We use it to move stone, mulch and topsoil, and load dump trucks. It is also great in swampy conditions and on side slopes,” John said. In some situations, the C185’s reach and power allow the company to do the job of a loader and skid steer combined.
Indian Fields has fewer than 12 full-time employees, including the Bierses’ son, John, and his wife, Emily. Regardless of how busy each person is, however, time is always found to wash, wax and perform maintenance on the company’s equipment, weekly — evidence that not only does the company expect much responsibility from its equipment and equipment dealer, but it also demands as much of itself.