J&J was one of the first truck body manufacturers in the U.S. to receive its ISO 9001 certification in 1997, and since then, has continued to improve processes and procedures with the mission of developing a culture of customer satisfaction.

J&J Truck Bodies & Trailers and J&J Truck Equipment has announced the successful transition of their ISO 9001:2008 certification to the ISO 9001:2015 standard. ABS Quality Evaluations, a leading international auditing and certification body, issued the Certificate of Conformance, the scope of which applies to “Design and manufacture of dump bodies, trailers, pressure vessels and truck equipment; mobile hydraulic system design and installation; pressure vessel installation, repair and inspection; installation of vehicle mounted truck equipment; sale and repair of equipment used in construction, mining, energy and gas production, utilities, state and municipal governments; custom fabrications utilizing steel, stainless steel and aluminum.”

J&J was one of the first truck body manufacturers in the U.S. to receive its ISO 9001 certification in 1997, and since then, has continued to improve processes and procedures with the mission of developing a culture of customer satisfaction. The company's quality management system is based on the four pillars of J&J's quality policy: Satisfying Customer Needs, Producing High Quality Products, Delivering On Time, and Improving Continuously.

The quality policy provides the framework for setting quality objectives and the metrics necessary to determine the effectiveness of the quality management system from the time an order is taken through post-delivery activities. The ISO standard requires an annual surveillance audit and a recertification audit every third year by an underwriting agency like ABS, to verify conformance to the ISO 9001 standard. Additionally, internal audits of processes and procedures are required to assure the organization is meeting our quality objectives.

"At J&J, we believe that certifying our quality system through a third party like ABS demonstrates to our customers, J&J's commitment to quality and that they can be confident investing in J&J's products and services. Our quality system, over time, made us, and continues to make us, a better company that believes in continuous improvement”, said Michael Riggs, Sr. Vice President.

This story also appears on Truck and Trailer Guide.

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