JLG Industries Inc. announced that customers can now source parts for AUSA wheeled dumpers, rough-terrain forklifts and compact telehandlers through the JLG Online Express eCommerce platform.
Following the acquisition of AUSA in September 2024, JLG has completed a comprehensive system integration that will provide AUSA equipment owners with seamless access to a robust online parts ordering experience.
"Access to parts is critical to maintaining uptime and bringing AUSA parts into online express represents a significant improvement in service for our customers," said Bob Nelson, vice president and general manager, JLG. "With this move, AUSA customers can take advantage of JLG's expansive parts distribution network, streamlined parts ordering process, improved delivery times and local customer support in North America."
Key Benefits of JLG's Online Express for AUSA Customers:
- 24/7 access — order parts anytime, from anywhere, using a desktop or mobile device;
- access to the industry's largest inventory of OEM and competitive parts — omprehensive parts solutions including JLG genuine parts, MaxQuip and reman parts;
- fast and easy search – find the right part quickly using serial numbers, part descriptions or interactive manuals;
- competitive pricing with next-day delivery options in North America — orders will be fulfilled through JLG's parts distribution center in Clinton, Pa., for faster shipping; and
- comprehensive order management — track shipments, manage invoices and create custom shopping lists for easy reordering.
"This integration provides AUSA customers with a faster, more efficient way to find and order the parts they need, improving service and minimizing equipment downtime," said Nelson.
For more information on AUSA, visit ausa.com.
For more information on JLG, visit JLG.com.
