Bobcat of Boston, Doosan Infracore America’s newest addition to its growing dealer network, brings two generations of construction equipment experience to serve the Eastern Massachusetts area. A family business, the dealership was founded in 1979 by Jack Arsenault, and is currently owned and operated by his son Steve and son-in law Tom Ratacik.
“Our relationship with Doosan takes our business and our customers’ business to a whole new level,” said Ratacik. “We work with many clients for decades and have seen a lot of them grow from small businesses with one or two pieces of equipment to large construction companies. Before becoming a part of Doosan, we lost their business when their needs outgrew our products. Now we can provide them with wheel loaders, larger excavators and other heavy equipment, enabling us to retain our customers.”
Paul Manger, general manager of Dealer Development for Doosan Infracore, agreed that this focus on serving the customers’ growing needs is a key part of their expansion plans.
“With the addition of dealers like Bobcat of Boston, we continue to expand our dealer network and increase the Doosan presence. It’s a tangible outcome of our emphasis on the importance of North America to our overall growth strategy,” said Manger. “We are proud to have such strong, service-oriented dealers in our network. They are essential to our pursuit of becoming one of the world’s top heavy equipment companies.”
Ratacik also feels the timing of its acquisition into the Doosan family is ideal, despite the flagging national economy. “Working with Doosan is a big step for us,” said Ratacik. “The slow economy is the perfect opportunity to get all the pieces of our business in place. When the next upswing comes, we will already be able to serve our customers’ small and large equipment needs.”
For more information, visit www.dhiac.com.