ECA’s American and Canadian employees demonstrated their commitment to customer service by completing a three-day training session conducted by Bauer Maschinen.
Equipment Corporation of America (ECA), a distributor of foundation construction equipment, has successfully completed a customer service-focused training program from one of its key manufacturers, Bauer Maschinen GmbH.
ECA's American and Canadian employees reported to the training facility at its Pittsburgh headquarters from July 11 to 13, 2016, for Bauer Customer Benefit (BCB) training. The program was conducted by Bauer Maschinen's Director of Worldwide Sales Christian Gress and Deputy Director of Marketing Barbara Wasmuht.
“We're proud of the ECA team in the United States and Canada for successfully completing this training,” said Executive Vice President Ben Dutton. “It represents yet another certification of technical competence and product knowledge to pass along to our valued customers.”