Equipment East has named Steven Lomasney service manager, placing him in charge of coordinating service operations across the dealership's four New England locations.
Lomasney is based at Equipment East's headquarters in Dracut, Mass., where he oversees the company's team of approximately 11 service technicians. His responsibilities include scheduling field and shop repairs, coordinating new equipment deliveries, communicating with customers and helping ensure service work is completed accurately and efficiently.
He brings nearly two decades of technical and management experience to the position. His background includes work in the automotive industry, municipal water and wastewater operations, material handling and heavy equipment.
That broad experience has given Lomasney an understanding of mechanical systems as well as the importance of clear communication between customers, technicians and dealership personnel.
As service manager, Lomasney will work closely with Equipment East's technicians to balance emergency field calls, scheduled maintenance, shop repairs and equipment preparation. He also will serve as an important point of contact for customers when machines require service or technical support.
Equipment East places a strong emphasis on product support, recognizing that dependable service is essential to keeping contractors productive and their equipment operating in the field, the company said. Lomasney's role will help the dealership continue strengthening that support throughout its territory.
Equipment East represents several leading construction equipment manufacturers and maintains an extensive rental fleet serving contractors throughout New England. Its service technicians provide both in-shop and mobile field support for customers across the region.
