In 2008 Hyundai Construction Equipment Americas Inc. announced its total coverage warranty in conjunction with the launch of its 9 Series excavators. In 2010, in a response to current market conditions and the desire to continue to provide its customers with the best after sales support, Hyundai Construction Equipment is announcing the expansion of the total coverage warranty to now cover all 9 Series Machines for 3 years or 3,000 hours on the entire machine and structurally for 5 years or 10,000 hours standard.
Along with its total coverage warranty expansion Hyundai is adding an additional year of free service for its Hi-Mate remote management system on all 9 Series machines. Customers will now receive 3 years of service free with the purchase of a 9 Series excavator or wheel loader.
The Hi-Mate system comes standard on all 9 Series machines providing customers with up to the minute service, performance and diagnostic data so they can better manage their machine’s work output and in turn maximize their production and profits, according to the manufacturer.
“With the current market conditions being what they are, it is more important than ever that the customer feels their manufacturer will stand behind them and the product after the purchase is made. At Hyundai our mission statement is to provide our customers with ’quality before and after the sale.’ The expansion of the total coverage warranty is just another example of how we’re acting on that promise,” said Kirk Gillette, vice-president of Hyundai Construction Equipment Americas Inc.
For more information, visit www.hyundaiamericas.com.
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