JLG and Gradall Brand Equipment Receives Top Vendor Ranking for Product Support

Fri January 09, 2004 - National Edition

JLG Industries Inc. recently announced that the company’s JLG and Gradall brand equipment received the top vendor ranking for product support from Hertz Equipment Rentals Corporation, one of JLG’s key customers.

"We are proud to receive this recognition from Hertz," said Craig Paylor, senior vice president, Sales, marketing and customer support, of JLG Industries. "On a consistent basis, JLG has worked to enhance its performance through the application of key quality metrics: training, quality, product performance, reliability, parts availability, warranty coverage and overall product support. We have enjoyed our long-term relationship with Hertz, and our commitment to world-class quality and service remains strong."

The vendor ranking is based on annual evaluations of each vendor’s overall performance against a comprehensive scoring criteria for product support. Hertz’s vendor ratings model is based on a broad range of criteria including quality, technology and leadership. The top vendor ranking is the highest recognition a Hertz vendor can receive. Out of 54 key vendors, JLG and Gradall brands were at the top of the ranking for product support.

For more information, visit www.jlg.com.