Kobelco Construction Machinery USA continues to expand its dedication to providing superior warranty support with the employment of Yasmille Gomez as warranty claims assistant.
In her new role, Gomez will be working closely with Kobelco's North American and Latin American dealers. She will conduct online training for dealership service and warranty personnel, maintain dealership warranty databases for timely reference and effectively maximize the forms/claims reporting process to improve both product and dealership product experience.
Gomez is a recognized leader of top management support with proven success conducting performance improvement training sessions. She has excellent bilingual communication skills and a background in maintenance, repairs and quality assurance operations. Gomez also has extensive experience in an administration, coordination and problem solving capacity and is an expert of contract monitoring, document control and material purchasing/returns, according to the company.
“A superior warranty program begins with a dedicated and experienced team to support it,” said Kris Bojarzin, warranty manager at Kobelco USA. “The addition of Yasmille highlights Kobelco's commitment to continuously provide the best warranty support in the business. We are excited to welcome her to the Kobelco USA team.”
For more information, call 281/888-8430 or visit www.KOBELCO-USA.com.
