Milton CAT, the Caterpillar dealership whose territory includes New York State as well as Vermont, Maine, New Hampshire, Rhode Island and Massachusetts, will build a new facility on Saile Road in Batavia, NY.
“Western New York deserves a strong machinery and power systems presence and Milton CAT is investing the necessary resources to raise the bar in the region,” said Chris Milton, president.
According to company officials, the process began with an assessment of the region’s current and future needs, as well as a close look at the company’s own requirements for meeting those needs. Committed to backing equipment and engine users and helping them meet new business opportunities, the company maintains an extensive inventory of new, used and returned-from-rent Cat construction machinery and power systems, as well as mobile crushing and screening plants, Challenger farm tractors and Genie personnel lifts.
“To implement our goals of delivering the best-in-class experience for our customers, we require a spacious site where equipment and parts inventories can be stored and where we can provide the level of attention that is expected from Milton CAT,” said Milton.
Conveniently located, with easy access to the highway for large tractor-trailers, the Batavia site will eventually become the home of the western New York Milton CAT operations. Besides being much larger than the current Rochester and Buffalo locations, the new facility will be purpose-built, featuring all the innovations that contribute to providing a superior, productive and efficient working environment.
The company’s investment in western New York began approximately two years ago, immediately after their acquisition of the former Cat dealership in the area. The implementation of several updates that were key to offering a best-in-class experience for equipment and engine users included a wide range of training programs for the Milton CAT personnel; new tooling, modern, well-equipped service trucks, and upgraded computers, printers and other information technology.
“These are exciting times for all of us,” said Milton, “and we are starting right from the beginning, focusing on providing a great environment for our customers and for all the members of the Milton CAT team.”