The Gering, Neb., Murphy Tractor & Equipment Co. Inc., service department are (L-R, front row): Wes Cooper, field service technician; Guy Anderson, service manager; Darrell Dean, field service technician and Tom Murphy, service writer. (L-R, back row): K
Murphy Tractor & Equipment Co. Inc., in Gering, Neb., has achieved a SATISFYD award. Each year, SATISFYD surveys customers on their experience in the parts and service departments of nearly 1,000 agriculture and construction dealers. They base rankings on numerous questions proposed to customers. One question is, “Would you recommend this dealership to others?”
This year, the service department at the Gering, Neb., branch location, located on Highway 92, was recognized as winning sixth place, in overall customer satisfaction.
“The Gering Murphy Tractor service department is a group of very dedicated and experienced folks who always want to go above and beyond, and are committed to ongoing customer service excellence. They earned the award with those great efforts,” said Max Miller, branch manager.
Murphy Tractor and Equipment Co. Inc., one of John Deere’s largest North American construction equipment dealer organizations, is headquartered in Park City, Kan. The organization has 28 locations throughout the mid-western states of Iowa, Kansas, Missouri, Ohio, Pennsylvania and Nebraska.
For more information, visit www.murphytractor.com.