Pinnacle Cranes, a division Carolina Tractor, hosted a customer engagement training day July 17 at its Charlotte, N.C., office.
The event was held to enhance the company’s customer service experience and featured a customer panel consisting of Matt Brooks, Crowder Construction; Keith Ernandez of United Contractors; Earl Johnson III of Southern Crane and Jeff Campbell of AME Inc.
This panel provided valuable insight on what they look for in product support and ideas on how Pinnacle Cranes can become the leading crane service company in the Carolinas.
A cookout lunch was provided.
This story also appears on Crane Equipment Guide.
