Roadtec Cutter Drum Program Adds Service to Roadtec 360

Thu November 20, 2008 - National Edition
Construction Equipment Guide

Roadtec now provides equipment owners with new, after-market replacement drums for milling machines, reclaimers, utility mills, dirt trimmers, mulch shredders, and rumble strip cutters of any brand. In addition to standard drums, Roadtec supplies a range of specialty drums, from micro-milling (profiling) types to segmented, bolt-on, 4:1 tapered heads. The company also offers a comprehensive rebuild program for these components. Roadtec Drum Rebuild Services include the rebuilding of any cutter drum or specialty head for any brand machine, including the rebuilding and straightening of dirt trimmer heads. All products can be supplied as complete units, ready to install into housing assemblies.

Roadtec will install any tooling system the customer prefers on after-market or rebuilt drums.

The new cutter drum program is an expansion of the Roadtec Rebuild initiative, which the company has been pursuing as part of its 360 Support philosophy. Jeff Smith, vice president of customer service at Roadtec said, “Our direct one-on-one relationships with our customers allow us to get to know them and their needs. When you work with us, there’ll be no wasted time and money trying to find the best solution. We know what to do to rebuild, repair or maintain your pavers, mills, material transfer vehicles, and stabilizers because that’s all we work on. We are able to dedicate all our resources to working on that type equipment. A typical dealer service department has many types of products and customers, and you may not always be first in line. At Roadtec Rebuild we understand your unique needs and what it takes to satisfy them, and we will work with you on any brand of equipment.”

Roadtec support includes all-inclusive rebuild and maintenance programs as well as a full-service parts operation. Roadtec supplies after-market parts for many brands of road building equipment under the AS Parts label. Currently, the parts operation is running a winter maintenance promotion.

The production of Roadtec pavers, mills, Shuttle Buggy MTV’s, and soil stabilizers is located in the approximately 180,000-sq.-ft. facility located on Manufacturers Road in Chattanooga while Roadtec Rebuild and Parts operations are housed in a 70,000-sq.-ft. facility on Riverside Drive in the same city. Additionally, the company employs a large number of field service personnel who reside in their assigned territories, and also maintains a number of factory authorized rebuild centers across the United States and Canada.

For more information, call 877/266-8882 or visit www.Roadtec.com.