Kim Foley, president and chief executive officer of Foley Inc., the Caterpillar dealer in North Jersey and Staten Island, has announced the election of Ryan Foley to the position of vice president, Customer Relationships.
Ryan began his career at Foley Inc. in September 1999, when he assumed the role of customer support representative. In January 2002, he was promoted to the position of business manager of Foley Express Hydraulics.
During his time as business manager, Ryan oversaw the re-engineering of the hydraulic shop, led the creation of the dedicated hose shop, and increased hydraulic parts and service revenue by 24 percent in two years.
In June 2003, he was promoted to heavy construction sales manager, where he was responsible for all heavy construction transactions. Under his leadership,in 2004 the dealership delivered the most machines in company history.
In his new role as vice president Customer Relationships, Ryan will champion the company’s Relationship Critical Success Factor and will work with the management team and sales force to enhance its ability to develop and maintain relationships with customers.
According to Kim Foley, “Ryan has a strong passion for our customers and a keen understanding of their needs. These traits will serve him well in this new position.”
In his new position, Ryan will report to Susan Connolly, executive vice president and chief operating officer.v