Volvo CE photo

Volvo CE leaders recently presented Wood’s CRW with its top two dealer awards. (L-R): Agako Nouch, head of sales development, Volvo CE; Andre Parent, vice president, earthmoving division; Chris Palmer, president, Wood’s CRW; Scott Young, head of region North America, Volvo CE.

Volvo Construction Equipment has named New England-based Wood's CRW their 2024 Dealer of the Year.

The award, announced this month at Volvo's annual dealer meeting, celebrates the dealership that exemplifies the Volvo brand and demonstrates consistently high performance in service offerings, customer uptime and share performance.

"Wood's CRW has built an impressive culture based on forming strong relationships with their customers," said Scott Young, head of region North America, Volvo CE. "Every team member, regardless of their role, shares a passion for delivering thoughtful equipment solutions focused on customer success."

Wood's CRW, founded in 1961, has locations in Vermont, Massachusetts, New York and Pennsylvania. They have been a Volvo CE distributor for more than 25 years.

The same team also earned the OEM's Uptime Dealer of the Year award, which recognizes the dealership that best exhibits Volvo's commitment to being the number one uptime provider in the construction industry by demonstrating its service commitment pledge to provide unrivaled customer service and support.

Wood's CRW earned both awards due to their holistic approach to understanding their customers' needs, their ability to deliver accurate, timely solutions and their quick response when challenges arise.

"These awards are a tribute to our team's efforts to be better each year," said Chris Palmer, president, Wood's CRW. "It shows that the investments we make in talent, tools, training and technology are paying off through great customer outcomes. We're proud to accept these awards on behalf of our entire team."

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