Construction Equipment Guide
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R&D Paving, started by the Dubreuil family in 1990, has grown into a respected paving and snow contracting company in New Hampshire. The second-generation leadership ensures a commitment to quality, customer satisfaction and investing in top-tier equipment, with a strong partnership with Ambrose Equipment. The company's success is built on honesty, trustworthiness and a dedication to excellence across residential, commercial and municipal projects.
Thu March 06, 2025 - Northeast Edition #6
R&D Paving, a family-owned paving and snow contracting business, has become a trusted name across New Hampshire, serving residential, commercial and municipal clients.
What started as a humble operation in 1990, founded by Richard, Donald and Nancy Dubreuil in the basement of their home, has grown into a well-respected company under the leadership of Richard's sons, Matthew and Joseph Dubreuil.
Over the decades, R&D Paving has expanded significantly, building a team of highly qualified professionals with decades of combined experience and investing in a fleet of cutting-edge paving equipment. Despite their growth, the Dubreuil family has remained steadfast in their commitment to honesty, trustworthiness and expert craftsmanship. Each project, no matter the size, receives the full dedication and attention it deserves.
Customer satisfaction is a cornerstone of R&D's philosophy. The company guarantees fair pricing, ensures projects are completed on schedule, and stands behind every job with a 100 percent satisfaction guarantee. Whether working with homeowners, business owners, or municipal representatives, R&D has built a reputation for reliability and excellence.
A significant portion of R&D's business involves serving municipalities, a sector where precision and professionalism are paramount.
"Our primary focus when dealing with municipalities is flexibility, professionalism, and executing the project exactly right," said Matthew Dubreuil. "When we achieve that, we build customer loyalty. Highway superintendents and municipalities repeatedly choose us because they know they won't be disappointed. That's when we know we're doing something right."
Given the substantial investment required for paving projects — whether for a town, a business repaving its parking lot or a homeowner paving their driveway — customer trust is crucial.
"It's also essential that our employees share the same passion and commitment to customer satisfaction that we do," said Joseph Dubreuil. "From administrative staff to sales representatives, laborers and superintendents, we encourage everyone to take ownership of the company's success."
Building a company of R&D's scale and reputation has been a rewarding journey for the Dubreuil brothers.
"We take pride in what we've built," said Matthew. "There's a fine line between pride and cockiness, and we strive to remain humble. We know there are other great companies out there, but we take pride in how we run our business and how our employees represent us."
Both brothers have dedicated their lives to the company, having started working in the business as pre-teens. With more than two decades of experience, they are already planning for the next generation.
"One of our primary goals is to smoothly transition this second-generation company to the third generation," Matthew said. "Our sons and daughters are already getting involved in different aspects of the business. We have about 15 years before we retire, and by then, our children will be running the show."
Running a family business comes with its challenges, but the Dubreuil brothers have always found ways to make it work. Their father, a former Marine, instilled in them a rigorous work ethic and attention to detail that continues to define the company.
"He expected 100 percent effort and demanded professionalism," said Matthew. "He made us the men we are today."
To ensure top-tier results, R&D places a strong emphasis on investing in the best equipment. Much of their fleet has been purchased from Ambrose Equipment, headquartered in Hooksett, N.H. Over the years, R&D has acquired numerous LeeBoy pavers and Rosco asphalt maintenance equipment for residential and commercial work, along with Sakai and Dynapac rollers, and the company just purchased its first Roadtec paver for municipal projects.
One of R&D's recent investments was a new Roadtec paver for large-scale commercial and municipal projects. They traded in a competitor's machine, trusting Ambrose's recommendation.
"The Roadtec has exceeded our expectations," said Matthew. "Our team loves it."
Joseph Dubreuil highlighted the critical role Ambrose plays in their success.
"Our relationship with Ambrose isn't just about the equipment — it's about the service and support they provide," he said. "Downtime is a major issue in our industry, and Ambrose understands that. When a machine goes down, we're losing time and money, and we have customers depending on us. Ambrose has always responded immediately to our needs."
The company's commitment to customer service extends to every aspect of their business.
"Dave, one of Ambrose's service experts, even gave me his personal cell phone number so I can reach him anytime," says Joseph. "They've responded to service calls at night and on weekends to ensure we're up and running the next morning. That level of support is invaluable."
R&D also values their relationship with Ambrose's sales team.
"Ryan, our sales rep, does an incredible job," Joseph said. "He always returns our calls promptly, sets up demos and ensures we have all the information we need to make purchasing decisions. Matt, another key employee at Ambrose, is always available and makes our needs a priority. When you're investing in equipment that costs hundreds of thousands of dollars, that level of service makes all the difference."
In today's digital age, R&D understands the importance of social media.
"Social media is crucial to everything we do," said Matthew. "It increases our exposure and gets our name in front of potential clients. Even the general public is fascinated by our equipment — they ask questions like ‘What does that machine do?' or ‘How does it work?' Social media helps generate interest in our work and the industry as a whole."
With a team of approximately 32 employees, R&D prioritizes hiring individuals who align with their company culture.
"Hiring in the vocational field is a challenge," said Joseph. "We use Facebook and LinkedIn for recruiting, but most of our best leads come from referrals by our current employees. If they know someone reliable who would be a good fit, they bring them in."
This approach has fostered a close-knit work environment.
"There's a lot of camaraderie in our team," Joseph said. "New employees are quickly welcomed, and many of our crew members consider their coworkers among their best friends. That culture is what makes us successful. It's what keeps our customers, vendors, and suppliers wanting to work with us."
As R&D continues to grow, it is expanding its reach beyond New Hampshire into Vermont and Connecticut.
"Our business is evolving, and we're taking on new types of projects," said Matthew. "It's an exciting time."
The company's partnership with Ambrose Equipment remains strong, particularly when it comes to LeeBoy pavers.
"Our LeeBoy 5000, a 2013 model, has been a workhorse for us," said Joseph. "It's perfect for tight spaces. The Rosco equipment, including brooms and distributor trucks, has been an excellent addition to our fleet."
Their loyalty to Ambrose is reinforced by their customer-first approach.
"We once reached out to another manufacturer's customer for a demo, and they didn't even return our call," Joseph said. "That lack of attention is why we stay with Ambrose. They treat us like a priority, and that means everything."
From humble beginnings to a thriving second-generation company, R&D Paving remains committed to quality, integrity, and customer satisfaction. With strong partnerships, a dedicated team, and a clear vision for the future, the Dubreuil family is paving the way for continued success for the next generation and beyond. CEG
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