Genesis Attachments has named Cleveland-based Gibson Machinery Inc. as the first recipient of its “Dealer of the Year” award.
Genesis Director of Business Development Mark Ramun made the announcement, citing both Gibson’s impressive sales volume and its commitment to providing an industry-leading level of service and support
“While we are obviously impressed with the number of Genesis attachments Gibson sells each year, our decision to single them out for recognition is really based on far more than just volume,” he said. “We’ve long recognized — from personal experience and word from the field — that their organization is well-respected throughout Ohio for the way it treats its customers after the initial sale. That emphasis on service and support ensures that customer satisfaction for Genesis products remains high, which, ultimately, benefits all parties involved.”
Gibson Machinery’s president, Lee Gibson, said the company has been a long-time proponent of Genesis attachments — primarily its line of XP Series mobile shears — and that has played a role in its overall success.
“We sell an awful lot into the scrap market and Genesis’ line of shears is second to none for my customers in that industry,” he said. “However, scrap is a demanding environment and support for all of our equipment — not just the Genesis line — has to be able to meet those needs. I am fortunate to have people like my parts manager, Ken Grabowski, and Mike Morrow, my service manager, who also understand the value of good service.
“We are currently experiencing some of the best times ever in scrap and we have to be able to ensure our customers can continually capitalize on that,” Gibson added. “A team like we have — including my sales staff and my wife Larysa, who is vice president of finance — brings it all together for us.”
Genesis’ Great Lakes Regional Manager, Chuck Friedel, presented Lee Gibson and Gibson Machinery with an inscribed plaque detailing its achievements.
Genesis Attachments, a Paladin company, is one of the world’s leading manufacturers of high-quality attachments for use in demolition, scrap processing, reconstruction, utility and waste handling operations.
For more information, call 715/395-5252 or visit www.paladinbrands.com.