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Tue November 10, 2015 - National Edition
On Oct. 23, JCB was recognized as the 2015 Mid Sized Company TAG (Technology Across Georgia) Excalibur award winner. The annual TAG Excalibur Awards celebrate Georgia companies and organizations that demonstrate the best use of technology to solve complex issues and processes that impact their operations. JCB was awarded for its work with JCB FieldCommand, a program developed by the IT, Marketing/Salesforce and National Accounts team to support large fleets.
JCB FieldCommand provides instant visibility when a machine goes down. A case is then created in JCB FieldCommand through Salesforce which interfaces with a GPS software system that provides service team member locations. The case is then sent to the nearest technician. The real time visibility of both technician and down machines allows active management of large fleets to maximize uptime, according to the company.
“The feedback we’ve received on JCB FieldCommand has been overwhelmingly positive and we’re honored that TAG has recognized this development through the Excalibur Award,” said Steve Fox, JCB vice president of national accounts. “Our customers appreciate this out of the box solution that has already made a significant impact on their businesses by helping to keep their fleets up and running. In fact, the program has been so successful we will be introducing it on a global scale for use by the rest of JCB’s business units.”
The sold-out ceremony was held in Atlanta at the Georgia Aquarium and attended by technology and business leaders from around the state. Awards were given in the following categories: Public/Non-Profit, Small Company, Mid-Sized Company, Enterprise Company and Most Creative Solution.
“We are very pleased to recognize innovative companies in Georgia, like JCB, for their outstanding use of technology to address key business issues and complex problems,” said Tino Mantella, president and CEO of TAG. “We believe celebrating these tech-enabled companies and organizations in both the non- and for-profit sectors will strengthen Georgia’s position as a national leader in technology.”
The event was presented by TAG in collaboration with the Business and Technology Alliance of TAG (B&TA).
About the Technology Association of Georgia (TAG)
TAG is the leading technology industry association in the state, serving more than 30,000 members through regional chapters in Metro Atlanta, Athens, Augusta, Columbus, Macon/Middle Georgia and Savannah. TAG’s mission is to educate, promote and unite Georgia’s technology community to foster an innovative and connected marketplace that stimulates and enhances a tech-based economy.
The association provides networking and educational programs; celebrates Georgia’s technology leaders and companies; and advocates for legislative action that enhances the state’s economic climate for technology. TAG hosts more than 200 events each year and serves as an umbrella organization for 34 professional societies. Additionally, the TAG Education Collaborative (TAG’s charitable arm) focuses on helping science, technology, engineering and math (STEM) education initiatives thrive.
For more information, visit the TAG Web site at www.tagonline.org or TAG’s community Web site at www.hubga.com. To learn about the TAG-Ed Collaborative, visit http://www.tagedonline.org/.