Liebherr shapes its global, local and regional spare parts distribution and logistics to support its rapid growth and exceed customer-service expectations around the world.
Several positive developments that have a strong impact in the fulfilment and distribution of earthmoving Liebherr spare parts globally and within the United States have been announced in the last months by the Liebherr Group.
In October of this year, the Liebherr Group gave a glimpse into the progress of its Construction Equipment Company among one them. Major warehouse overhauls include; the implementation of a sophisticated warehouse management system (WMS) and wide range of process-improvement initiatives consisting of a new racking system adding additional locations and increased load-bearing capability, more than 100,000 sq. ft. of new epoxy floor to facilitate the heavy traffic and movement of material, and eight new additional loading docks to speed up the traffic and help with the flow of trucks loading and unloading materials at the facility.
“The new WMS offers a multitude of functions that will optimize the overall logistics and support the daily operations of the facility. It will provide a transparent work flow and enhance the visibility of the activities at each of the warehouse terminals; from receiving thru shipping, in addition to providing inventory accuracy,” said Martin Seitz, WMS project coordinator at Liebherr Mining Equipment Co.
Liebherr Construction Equipment Co. also announced the opening of a new spare parts facility located in Visalia, Calif. The new depot is expected to begin operations in early 2015. The facility will support western U.S. distribution with localized parts warehousing. The National Parts Distribution Center in Newport News, Va., along with its new distribution center in California, will help expedite parts orders, improve operational efficiency and minimize transit time while increasing customer support.
“The opening of the new spare parts and logistics center in Germany along with the expansion and overhaul of our Newport News operations, and the opening of the parts depot in the western United States, is part of Liebherr’s ongoing commitment to better serve our customers not just throughout the world but also throughout the United States. This represents a significant step forward in our customer support,” said Peter Mayr, president of Liebherr Construction Equipment Co. “We continue to invest in our operations to ensure we provide our dealer network and customers with the exceptional support they expect from Liebherr.”
For more information, visit www.liebherr.com.
