Metso is marking the inauguration of its new service center in Prince George, British Columbia, further strengthening support for gold and copper operations across Western Canada.
Located in one of Canada's key mining hubs, the center enhances Metso's service capabilities and brings support closer to customers, according to the company.
Metso added that as the only mineral processing equipment OEM to have a dedicated service center in the area, it combines original equipment expertise with a strong local presence to deliver reliable, high-quality service and repair capability. The Prince George service center offers strong OEM-certified service capabilities, including advanced diagnostics, full-scope component repairs, and upgrades to support Metso's extensive installed base in the region. By bringing services closer to customer sites, Metso aims to reduce turnaround times, increase safety and reliability and provide more responsive technical support.
"This strategic investment is essential to supporting our customers as copper demand rises and gold pricing faces continued pressure," said Justin Ayotte, vice president, sales and service, Canada, Metso. "It also reinforces Metso's commitment to being a trusted long-term partner. With this new service center, we are ready to serve our customers with strong local support and expertise."
In addition, Metso's field service technicians bring specialized know-how directly to customer sites, enabling tailored support that addresses customers' specific operational needs during installations or shutdowns, the company said. Together, these capabilities help maximize equipment performance, extend asset life and improve uptime in their operations.
The opening follows the recent inauguration of Metso's new service and training center in Mesa, Ariz., further expanding the company's footprint across North America. Together, these investments underline Metso's strategic focus on delivering localized, high-quality support to mining customers across the region, the company said. Metso has 20 service centers globally strategically located in key mining areas.
With both the Prince George and Mesa facilities, Metso continues to invest in its service network to better serve the evolving needs of the mining industry, particularly in commodities such as copper and gold, where operational efficiency and reliability are critical.
