Doosan Infracore America Corp. hosted more than 170 guests at its fifth annual Customer Appreciation and NASCAR Race Weekend Oct. 28 and 29 in Atlanta, Ga.
This year, Doosan recognized the importance of parts managers in Doosan’s overall commitment to product support.
After guests settled in at the Atlanta Marriott Marquis, the buses departed for Doosan’s North American headquarters in Suwannee, Ga., for facility tours, then back to the hotel for an evening reception, dinner and awards ceremony.
After dinner, Doosan’s new Construction Equipment Division President John Vandy expressed his thanks to the Doosan customers for their business now and in the future. He also stated that the entire Doosan organization is focused on “ramping up” on product support.
Also speaking after the dinner was Larry Camp of Camp & Associates, Concord, N.C., the Motor Sports Communications firm for Joe Gibbs Racing, who has worked with Joe Gibbs since the early ’90s. Joe Gibbs Racing currently fields the No. 20 Home Depot team, as well as the No. 11 FedEx and No. 18 Interstate Batteries NASCAR teams. In his speech, Camp simplified a winning organization: “You win with people. That’s the key to Joe Gibbs Racing and the NASCAR championships they’ve won.”
Doosan’s Dan Passerallo, parts marketing and purchasing manager, awarded two distributors with plaques for outstanding parts performance. The first was awarded to C.G. Farm Supply, Curith, Ontario, for best stock-to-emergency ratio for two consecutive years. The other was awarded to Hoffman Equipment in Piscataway, N.J., for outstanding parts sales and double-digit growth for three consecutive years.
Early the next morning, guests boarded charter buses bound for Hampton, Ga., and the Atlanta Motor Speedway to watch the Bass Pro Shops 500 from luxury suites. Many took the opportunity to investigate the pit area to see their favorite driver’s pit stall and get an up close view of the cars.
A couple hours before the race, J.J. Yeley, a driver for Joe Gibbs Racing and the No. 18 Interstate Batteries car, spoke with the attendees, fielded questions and even invited everyone to victory lane if he won. However, it was Tony Stewart in the No. 20 Home Depot Chevrolet who took the checkered flag.
After the event concluded, Dan Passerallo stated: “We’re extremely pleased to have had the opportunity to include our dealer parts personnel and customers to this year’s event. Product support will play a significant role in our company’s strategic direction and this event provided us the ultimate stage to prove our support commitment to our dealers and customers. We believe our message was well received.” CEG Staff