Parents often marvel at how quickly a baby grows throughout its infancy, usually changing clothing sizes at least three times in the first six months. That is the sort of phenomenal growth that EESSCO, Hanson, Mass., has experienced in the eight years it has been in existence.
The young company was founded as a quarry supply distributor during the summer of 2001 and has just moved, for the third time, into a larger facility. These days, EESSCO provides aggregate production equipment and parts for quarries and contractors throughout New England and New York. The product lines offered include Excel, Remco VSI crushers, Douglas conveyor components, Sandvik crushers, Phoenix dewatering equipment and Terex/Simplicity screens and feeders, to name just a few.
EESSCO offers original and after market parts including all types of screening parts and screening media; conveyor parts including idlers, pulleys, hoods, magnets, motors and switches; and crusher parts including blow bars, manganese, jaw dies, cone parts and filters.
With so much inventory, and service capabilities as well, EESSCO definitely needed room to not only spread out, but also to allow for future growth, which is certainly on the radar as indicated by the company’s record to date.
The new facility is located 30 mi. south of Boston and is 30,000 sq. ft. consisting of 25,000 sq. ft. of shop and warehousing and 5,000 sq. ft. of office space. The shop boasts two overhead cranes, a 10-ton (9 t) crane and a 5-ton (4.5 t) crane, which allow EESSCO to do crusher repairs at its facility.
The additional warehouse space has already been put to use by stocking more than double the amount of parts inventory the company could previously keep on hand.
Greg Grey, parts manager, said, “The extra room has allowed us to focus on some particular areas where we see great potential. We are now offering motors from 3 hp to 450 hp. We are offering a broader array of crushing and screening parts and we have a significant inventory of wire cloth for small portable screening plants such as Read’s and CEC’s.”
In agreement with Grey is Richard Vining, sales manager.
“Not only are our parts resources greater than ever before, but this new facility also helps us better focus on areas such as plant engineering, new plant construction and any other new equipment needs a producer or contractor may have.”
Appreciating New Resources
The sales and service representatives, who now have more resources than ever to do their jobs as a result of the expansion, also are enthusiastic.
Kevin Kenney, senior sales associate, has been with EESSCO since January 2002. For Kenney, the new facility, “Lets us have more in stock to offer our customers so they can come in and pick up parts or we can ship parts to them for next day delivery. Plus the new location is closer to my home, which makes it faster and easier for me to meet customers after hours and on weekends when there are emergencies.”
Territory manager Chuck Ploeger has been with EESSCO for five years and sees good things ahead with the opening of the larger facility.
“We now have the ability to say we have inventory in stock. The company is growing in terms of products, people and sales and requires the larger facility. We have the credibility that we are not a fly-by-night company. We have assets. We are here to better serve our customers with most products on hand. We are somebody to reckon with and we will be there for the long run.”
In agreement with Ploeger’s ideas on introducing EESSCO as a player in the industry is Mike Southwell.
“I have been with Dick [Vining] and Greg [Grey] from the time EESSCO opened in 2001. I started as a sales person covering Maine, New Hampshire, Vermont and northern Massachusetts. I still cover Maine and New Hampshire but I also do service work for EESSCO in all of New England and New York. The new facility lets us stock more parts so we can respond faster to the customers and the open house will let us show them that. I think that it is time that the crushing and screening industry understands that EESSCO is a major player in the aggregate business and we can handle projects of any size,” Southwell commented.
Chris Salafia is outside sales and service representative who covers central New England-Massachusetts, New Hampshire, Vermont and eastern New York, has been in the industry for more than 17 years and with EESSCO for more than a year and a half. He, too, is happy about the expansion and what it has done and will do for the company.
“With a much larger warehouse capacity we hope to bring the feeling of ’one stop shopping’ to our customers. When our customers’ equipment is down, they will be able to get immediate attention and delivery with quality, in-stock items at this new location, still at the best price. An added bonus is the indoor over head cranes, which will give our customers the year round support with repairing and rebuilding equipment; jaws, cones, VSI’s, screens and conveyors. Also, we will have equipment on the ground for them to see and touch. With the economic times as they are, we want to give our customers, large and small, a sense of confidence and trust that we are here locally to support them through anything,” Salafia said.
Saying Thank You
With so much that’s new at EESSCO, the best way to give customers a chance to discover it all is with an open house. This event is planned for May 6 from 11:00 a.m. to 4:00 p.m. at the new location at 131 Phillips St, Hanson, Mass. Attendees can tour the new facility, watch product demonstrations, talk with EESSCO and factory representatives and enjoy great BBQ and refreshments all day long. In addition, there will be 20 different vendors on hand, several crushers on display and a chance to win a brand-new Harley Davidson Street Glide.
“We feel that the open house will give us an opportunity to demonstrate to our customers our increased commitment to the industry. We also want to let our customers know about our unique service program. Once a machine is out of warranty we will continue to service the machine for free as long as we supply the parts,” Vining said. “We also provide our customers with a continued education program. Whenever we sell a Sandvik product we send the customer out for special training and again, it’s free. When we change the manganese in the plant we demonstrate to the customer how it is done so that he can handle it in the future. We also view this open house as a wonderful chance to build awareness to our New England producers of the 53 Sandvik machines we have already put in the New England market,” Vining said.
Grey agreed with Vining’s enthusiasm for the both the open house and the Sandvik machines when he said, “We do so well in the after market parts business and we sell more after market parts for our competitors’ machines than we do for our own machines. I guess that is because the Sandvik machines don’t break down very often.”
“The open house,” Grey continued, “Is not only an opportunity to introduce our new facility and capabilities, but it also gives us a great chance to thank our vendors and our customers, who are, after all, the reason for our continued success.”
Ploeger is looking forward to the open house as a chance to “present our ever growing inventory. and our expanding capabilities. Plus it’s a free lunch, a chance to win a Harley and an opportunity to rub elbows without golf clubs!”
The event will help Kenney out in two ways. “The open house will let a lot of our customers see firsthand what we have to offer. And for me, it will put faces with names as I have been talking to a lot of people for a long time and have never met them in person.”
Here to Stay
“EESSCO was built on a small group of dedicated guys, with a very large amount of experience to offer. Collectively, we offer over 130 years of experience to help solve any crushing or screening problem out there. We are in this for the long haul and will do what it takes to keep our customers happy,” Salafia commented, seeing the open house as a chance to show this resolve to the customers.
Ploeger summed up the attitude of the ever-growing company with, “EESSCO is growing thanks to the support and business from customers in New England and New York. We are here to serve our customers with cost effective solutions. We get it.” CEG