Dollars and cents are used to measure the success of a company. Tech Hydraulics (now known as Gorilla Hammers), of Randolph, MA, has achieved its success with a focus on customer service combined with quality products and a staff with more than 75 years of combined hydraulic experience.
Founded in 1979 by Robert “Bobby T” Tedesco in Quincy, MA, Tech Hydraulics will soon be celebrating its “silver anniversary” at its present location. And, during the past 25 years, the company has made a name for itself among contractors, public works officials and industrial customers for its design, manufacture and servicing of hydraulic components. In addition, the company has made dramatic changes in its operations to accommodate demand and marketplace conditions.
“We had six employees working in a 5,000-square-foot facility in Quincy, and we simply outgrew it because of increasing business volume,” said Tedesco. “We moved to this 15,000-square-foot shop and headquarters in Randolph about four years ago, and since then have doubled our staff to meet the needs of customers. We’ve also acquired some new lines — notably, RockBlaster hammers, Gorilla tool bits and Hyundai construction equipment.”
In addition to its facility, employee and product line expansion, Tedesco has taken on a new partner, nephew Joseph “Joe” Tedesco III.
“The current success and incredible growth potential of the Gorilla division, coupled with a solid 25 year core business steered me toward my investment in the company,” said Joe.
Tech Hydraulics is the exclusive New England Distributor for RockBlaster products, which are marketed under a newly established Gorilla Division of Tedesco’s company. Manufactured in Italy with a North American office in New York, RockBlaster (RB) products include the RB Series of hammers with energy outputs ranging from 225 to 10,000 ft./lbs., as well as compactors and quick couplers.
In addition to selling and servicing RockBlaster products, the Gorilla Division repairs and services hydraulic hammers made by more than a dozen manufacturers including Allied, Atlas Copco, Indeco, BTI, Kent, NPK, Okada, Rammer, Rockram and Tramac. As part of its new products, Tech Hydraulics distributes U.S.-made Gorilla replacement demolition bits to fit any hammer.
While Tech Hydraulics has been repairing hammers of all types for the past decade, its recent venture into selling hammers arose from the needs of its customers.
“We had all these customers bringing in hammers for repairs,” said Bobby T, “but when a customer decided to stop spending money on an old hammer and buy a new one, we had no hammer to sell him. Each time this happened, it was a lost opportunity for us to help our customer. I finally decided to start looking for a line of hammers that I’d feel comfortable selling.
“After months of searching for and investigating many different types of hammers, we looked into the RockBlaster line. We found RockBlaster to be a rugged, reliable, high-quality product that was easy to service, and readily available. The manufacturer has a huge warehouse inventory of hammers and parts and the ability to ship immediately,” he said.
“If one of our customers has an emergency and needs a hammer or a part on his job site tomorrow morning, we can call RockBlaster this afternoon and their representative, Rick Tegtmeier, will make sure the product is on the job site the next morning. That kind of dealer support is priceless,” Bobby T explained.
Another new venture for Tech Hydraulics was taking on the Hyundai line.
“We worked out an agreement with Baker Tractor Corp., of Swansea, MA,” said Bobby T. “Under the agreement, we are a satellite for Baker to sell and service Hyundai construction equipment in the Metropolitan Boston area. We carry the full line of both wheel loaders and excavators.”
The Gorilla Division and Hyundai dealership often complement each other. For example, a contractor requiring a hydraulic hammer for a site full of boulders can rent not only the RockBlaster hammer but the appropriately sized Hyundai excavator to wield the tool as well.
Although sales and services provided by the Gorilla Division and Hyundai dealership are increasing rapidly, the mainstay of Tech Hydraulics’ business is still the design, manufacture and repair of cylinders, pumps, motors, valves, and other hydraulic-based equipment and machines.
In connection with this, the company has sophisticated testing and analytical instruments and a completely outfitted machine shop for manufacturing cylinder, rod and barrel components to meet any OEM specifications.
Another important service is the design and installation of hydraulic plumb kits for construction equipment attachments. These include custom-built systems to hydraulically power breakers, compactors, thumbs, shears, and crushers.
“For nearly 25 years, we’ve been offering customers our unique hydraulic design, manufacturing and repair services,” Bobby T said. “Now we can offer them high-quality construction equipment and tool lines as well, all from one source.
“As the industry changes, we’ll continue to look for and develop new products and services to remain competitive and meet the needs of these customers,” he concluded.
For more information, call 781/986-3905 or visit www.forhydr.com.