Terex Utilities launched new maintenance training workshops in 2025 to take the place of the annual service school, typically held in June.
The workshops are for technicians working on Terex digger derricks and bucket trucks. The first two workshops have been held, with one on the Hi-Ranger Optima bucket truck in January 2025 and the other on digger derricks held the first week of March 2025. Participants came from a variety of states, from Maine to Nebraska.
"We changed the format of the service school into multiple workshops so we can solely focus on one subject with a smaller group," said Kenny Vlasman, customer service manager. "At past service schools, we received multiple comments from participants on equipment models they don't have in their fleet, which made that particular station not applicable."
This new format allows technicians to receive specific training on the models of equipment they work on.
Subjects and activities covered in these workshops may include understanding and using load charts; performing periodic inspections; troubleshooting PTO issues; changing the direction of a pump; and performing a leakage test on outriggers.
"Regardless of their experience level, the technicians walk away with more knowledge and experience," Vlasman said.
The workshops held so far have had overwhelmingly positive feedback and many commented that they like the hands-on aspect. One respondent wrote, "This seminar utilizes both hands on and visual learning... I enjoyed all of it."
