Since opening in 2012, Texas Custom Trailers has grown with its customers, supplying all types of trailers and specialized hauling solutions to contractors and businesses throughout the United States.
Owner Wade Watson established the dealership after working in the farm and ranch supply businesses, one of which included a trailer dealership where he learned the business.
Today, Texas Custom Trailers concentrates on trailer sales, parts, service and repair, with a growing emphasis on commercial fleet customers.
Focus on Construction, Infrastructure
Over the past four to five years, construction and infrastructure companies have become an increasingly important part of the dealership's customer base.
“As of late, we supply a number of infrastructure and construction customers,” Watson said. “We are blessed to do business with several very large global construction customers who are now our customers.”
Many of these businesses operate across multiple job sites and locations and require trailers that meet specific equipment transportation needs.
“They're trying to keep equipment uniform throughout the company and buying from the same source ensures they are getting the right trailer for the job,” Watson said. “That's really become our space, fleet sales.”
Texas Custom Trailers works with purchasing agents and fleet managers to identify suitable trailers, coordinate larger orders and arrange deliveries to locations throughout the country.
“We ship trailers all over the United States,” Watson said. “Certainly, we ship all over Texas, with some orders come from our inventory at the dealership. Other times, it's coming directly from the manufacturer to the requested location.”
Equipment, Manufacturer Relationships
Texas Custom Trailers represents several manufacturers, including MAXX-D, PJ Trailers, W-W, East Texas Trailers, Felling Trailers, Continental Cargo and Sundowner.
Their product lineup includes equipment trailers, heavy-duty goosenecks, flatbeds, dump trailers, utility trailers, tilt trailers, enclosed cargo trailers and refrigerated trailers.
The dealership also supplies specialty trailers built to accommodate equipment and hauling requirements for the oil and gas industry.
“If they're looking for a specialty type trailer or large volumes of trailers, we have manufacturers that have the capacity to handle large orders,” Watson said.
For contractors transporting construction machinery, the dealership offers equipment ranging from smaller utility and equipment trailers to heavier commercial hauling configurations.
“If they're looking for something for heavy equipment, we have a solution, large to small, all the way up to heavy-haul semi equipment,” Watson said.
Watson said understanding the equipment being transported is an important part of helping customers select the appropriate trailer.
“A purchasing agent can call me, and we can walk through what's going to be on the trailer,” Watson said. “We can get the right trailer for the right job in their hands.”
Parts, Service, Experience
In addition to sales, Texas Custom Trailers operates an approximately 8,000-sq.-ft. facility in Decatur, with a parts department and trailer repair services.
The dealership employs nine people, including several who have been with the company since its 2012 founding.
The experience of the dealership's service personnel also allows them to do custom upfits not offered by the manufacture and handle warranty issues.
“We're the professionals in the trailer business,” Watson said. “It's all we do. Trailers are all we do, and we've been doing this for a long time.”
Texas Custom Trailers also maintains a longstanding relationship with W-W Trailers, who builds heavy-duty steel cargo trailers. According to Watson, the dealership has been ranked as the manufacturer's No. 1 dealer for several years.
Owner-Operated With National Capabilities
While Texas Custom Trailers operates from a single dealership, Watson said the business is equipped to handle orders from individual contractors, as well as large corporate fleets.
“We are owner-operated,” Watson said. “We are small enough to be nimble and make quick decisions. We're large enough to handle large corporate fleets.”
The company's focus remains on supplying trailers to construction and infrastructure businesses, particularly those managing equipment across multiple projects and locations.
For more information, visit txcustomtrailers.com.
