The Manitou group has integrated 39 employees in its spare parts logistics center.
The Manitou group, a worldwide leader in all-terrain material handling, has integrated 39 employees in its spare parts logistics center located in the city of Belvidere, Ill. Previously subcontracted in the United States, this strategic line of business fits in with the new group organization which aims to develop its services and solutions division. Outsourced by Pierce since 2000, the group intends to harmonize the operation of its logistics centers in North America and France (based at Ancenis) to ensure optimum control over its work flows as part of the ongoing improvement in its service quality.
“As of January 2017, the project team worked to ensure that the transition was completed as planned on June 1. An important issue was to ensure the maintenance of all employees in the warehouse and this goal was achieved. The logistics activity, led by Joshua Moorehead, currently has five supervisors and 33 full-time logistics officers,” said Kelly Knoebel, spare parts and attachments operations manager.
The Belvidere distribution center distributes spare parts for Gehl and Mustang (XPRT) machines worldwide and in the United States and Canada for Manitou components. In total, 70,000 items originating from 600 suppliers are stored by the group via this logistics center covering an area of 188,368 sq. ft.
“At our Belvidere center we have a 96 percent availability rate for spare parts for our three brands: Manitou, Gehl and Mustang. At the moment we have even exceeded this rate, thanks to the involvement of the teams. For an order placed during the day, we have the capacity for next- day delivery to our clients throughout the United States. With this integration, we are giving a strong boost to the worldwide logistical efficiency of the group,” said Wim Vercauteren, vice-president of the spare parts business unit.
For more information, visit www.manitou-group.com.