Tri-Parts and Service has hired Edward Rowedda as its inside customer service representative.
Rowedda will be responsible for all walk-in customer support, as well as phone-in support for customers on the Delmarva peninsula. Additionally, Rowedda will oversee all incoming and outgoing parts shipments and provide backup support for Tri-Part’s service department.
In 1996, Rowedda became a certified diesel technician, but soon after he began broadening his horizons.
“I worked as a parts/shift supervisor at Travel Port,” he said. “With the experience I obtained there, I was able to land this job with Tri-Parts and Service when I moved to Delaware this past October. I look forward to personal and professional growth with Tri-Parts and Service, as well as the customer relations that will develop worldwide.”
“We at Tri-Parts and Service look forward to helping Edward [Rowedda] with increasing his knowledge in the construction parts industry,” said John Green, parts manager of Tri-Parts and Service. “Along with that we expect Edward to continue the high level of customer service we supply our customers with, everyday.”
Tri-Parts and Service has locations in New Castle and Dover, DE, and Salisbury, MD.
For more information, call 888/727-8717, or visit www.triparts.com.